Privacy Policy
Effective Date: January 30, 2026
This Privacy Policy describes how WebsitedesignDandenong.com.au ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit or use our website located at https://websitedesigndandenong.com.au ("Website"). We are committed to respecting your privacy and protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and other applicable privacy laws in Victoria, Australia.
1. Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information:
- When you contact us, request a quote, or use our services, we may collect information such as your name, email address, phone number, business name, and any other information you voluntarily provide.
- Usage Data:
- We automatically collect information about how you access and use our Website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Cookies and Tracking Technologies:
- We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. For more details, please see our Cookie Policy below.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Website and services
- To respond to your inquiries, requests, or questions
- To communicate with you about our services, offers, and updates
- To improve our Website, services, and user experience
- To analyze usage and trends to better understand how our Website is used
- To comply with applicable laws, regulations, or legal processes
3. Information Sharing and Disclosure
We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you (such as website hosting, analytics, or customer support). These providers are obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Using secure server environments and encryption where appropriate
- Restricting access to personal information to authorized personnel only
- Regularly reviewing our information collection, storage, and processing practices
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Rights
You have certain rights regarding your personal information under Australian privacy law, including:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we correct or update any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
To exercise any of these rights, please contact us at hello@websitedesigndandenong.com.au.
6. Cookie Policy
Cookies are small text files placed on your device to help us provide a better user experience. We use cookies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve the functionality and performance of our Website
You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our Website.
7. Third-Party Services
Our Website may use third-party services such as analytics providers (e.g., Google Analytics) to help us understand how our Website is used. These third parties may collect information about your use of our Website, including your IP address, through cookies and other technologies. We do not control these third parties’ tracking technologies or how they may be used. We encourage you to review their privacy policies for more information.
8. Children's Privacy
Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us at hello@websitedesigndandenong.com.au, and we will promptly delete such information. We comply with the Children’s Online Privacy Protection Act (COPPA) to the extent applicable.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with the revised effective date. Your continued use of our Website after any changes indicates your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
- Email: hello@websitedesigndandenong.com.au
- Website: https://websitedesigndandenong.com.au
- Service Area: Dandenong, Frankston, Cranbourne, Berwick, Narre Warren, Pakenham, Springvale, Keysborough, Endeavour Hills, Hallam and surrounding cities, Victoria, Australia
We are committed to protecting your privacy and will respond to your inquiry as soon as possible.