Privacy Policy
Website Design Dandenong respects your privacy and is committed to handling personal information in a lawful, fair, and transparent way. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://websitedesigndandenong.com.au or contact us for our website design services. By using our website, you acknowledge that your information may be handled as described in this policy and in accordance with applicable privacy laws in Victoria and Australia.
Information We Collect
We may collect personal information that you provide directly to us, such as your name, email address, phone number, business details, and any information included in enquiry forms or messages. We may also collect technical information automatically when you use our website, including IP address, browser type, device information, pages visited, and approximate location derived from your device settings. If you communicate with us by email at hello@websitedesigndandenong.com.au, we may keep a record of that correspondence.
How We Use Your Information?
We use personal information to respond to enquiries, provide website design and related services, manage client communications, and operate and improve our website. We may also use information to maintain records, troubleshoot technical issues, monitor website performance, and comply with legal or regulatory obligations. Where required by law, we will rely on an appropriate legal basis or obtain consent before using personal information for certain purposes.
Sharing and Disclosure
We do not sell personal information. We may share information with trusted service providers who help us operate our website, host data, send emails, analyse website traffic, or support our business systems, but only to the extent reasonably necessary for those services. We may also disclose information if required by law, to respond to a lawful request, to protect our rights or the rights of others, or in connection with a business transaction such as a merger or transfer of assets.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, remember preferences, and understand how visitors use the site. We may also use analytics tools to measure traffic and performance so we can improve our content and services. You can usually manage cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled.
Data Security
We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. If we become aware of a data breach affecting personal information, we will act in accordance with applicable legal requirements.
Your Privacy Rights
Depending on where you are located, you may have rights to access, correct, update, or delete certain personal information, and to object to or restrict some forms of processing. If you are an Australian resident, you may also have rights under the Privacy Act 1988 and the Australian Privacy Principles where those laws apply. If you are located in a jurisdiction with additional privacy laws, including the European Economic Area or California, we will take reasonable steps to honour applicable rights requests as required by law, without making commitments that do not apply to us.
Children's Privacy
Our website and services are intended for business and adult use and are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, please contact us and we will review the matter and take appropriate steps to delete the information where required.
International Data Transfers
Some service providers we use may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure personal information is handled consistently with this policy and with applicable privacy laws. By using our website or contacting us, you acknowledge that your information may be transferred and processed in other jurisdictions as permitted by law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically so you remain informed about how we handle personal information.
Contact Us
If you have questions, requests, or concerns about this Privacy Policy or how we handle personal information, please contact Website Design Dandenong at hello@websitedesigndandenong.com.au. You may also write to us in Dandenong, Victoria, Australia. We will respond within a reasonable time and in accordance with applicable privacy laws.
Privacy Policy Questions
What Personal Information Do You Collect?
Do You Share My Information with Third Parties?
Can I Request Access to or Correction of My Data?
How Can I Contact You About Privacy Concerns?
Questions About Your Privacy?
If you would like to exercise your privacy rights or ask how your information is handled, contact Website Design Dandenong at hello@websitedesigndandenong.com.au. We will review your request and respond in accordance with applicable privacy laws.
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